Cancellation Policy

We understand that sometimes plans change, and you may need to cancel an order. Below is our policy regarding order cancellations.

How to Cancel Your Order:

1.Cancellation Before Shipment:

If you wish to cancel your order, please contact our customer service team as soon as possible at [Customer Service Email/Phone Number]. If your order has not yet been shipped, we will cancel it and issue a full refund to your original payment method.

2.Cancellation After Shipment:

If your order has already been shipped, we are unable to cancel it. However, you can return the item once it has been delivered to you. Please refer to our [Return Policy] (link to the return policy) for details on how to return an item.

Conditions for Cancellation

1.Time Frame:

Orders can be canceled within 24 hours of placement without any penalty. After 24 hours, if the order has not yet shipped, we will still process the cancellation but it may take additional time to issue a refund.

2.Custom or Personalized Orders:

Custom or personalized orders cannot be canceled once they have been processed. Please ensure that all details are correct before finalizing your purchase.

Non-Cancellable Items

1.Final Sale Items:

Items marked as “Final Sale” cannot be canceled or returned.

2.Gift Cards:

Gift cards are non-refundable and cannot be canceled once purchased.

Contact Us

If you have any questions or need assistance with canceling your order, please contact our customer service team at:

Email:  support@ecoworn.com
Phone:  +91 98942 11333, +91 421 4254333
Address: 9B, MGR Nagar, PN Road, Tirupur – 641 602, Tamil Nadu, India.

We strive to provide excellent customer service and appreciate your understanding of our cancellation policy.